I'm so tired of them already, and I'm yet to move in, I'm terrified of what's coming next. Student Accommodation in Aberdeen, use thomsonlocal to find and compare trusted local businesses. With the Covid-19 outbreak I was very pleased to hear that they were allowing us to not pay the final instalment of rent, which is fair seeing as most of us have moved out, and I personally am a critical worker and have had to move home to work nearly full time, so this money could pay for me to insure my car and not have to keep putting myself at the extra risk of using public transport. 98 Unite Group reviews. Student accommodation in Aberdeen Perfect for students at the University of Aberdeen and Robert Gordon University. Lemi Howman - The Forge U-Student Village Lemi Howman - The Forge U-Student Village Been for a tour and booked straight away, cant wait to move in this Saturday and for freshers of course! Standing outside in the rain was better to wash myself in. It seems they are just trying to save money wherever they can. The management style is essentially a joke. We are students. Yell.com Yell Business. I stayed in Spring Gardens, Aberdeen. Search job openings at Unite Group. They then don’t answer emails for weeks. The security staff are equally dedicated to your safety and as well as there being someone on-site 24/7 there is also electronic entry systems only residents can access and plenty of surveillance cameras. Awful. With a bus stop right outside the property, students have great access to the University of Aberdeen … !FOR ANYONE LOOKING FOR STUDENT ACCOMMODATION, STAY FAR AWAY FROM UNITE AS MUCH AS POSSIBLE, THEY HAVE NO RESPECT FOR THEIR TENATS SAFETY AND BELONGINGS WILL NOT PROVIDE YOU THE SERVICES YOU HAVE PAID FOR! Staff were always friendly, trustworthy, understanding and willing to help. I had low expectations but these people really take the cake. Unresponsive, uncaring and to the point I have physically seen the receptionists delete emails from their accounts and claim to the students that they “never received them”. 60 Spring Garden Unite Students, Aberdeen, AB25 1GN, United Kingdom – Great location - show map I’ve been staying with Unite at Causeway View in Aberdeen for two years now. That was over a month ago. All four Liberty Living locations now belong to Unite, but you still might see them being referred to as “Liberty House” or similar. Peace. Charged a fortune for car parking.Once I checked out, I received a bill for £96 to replace the mattress I used because it was ‘damaged’. I had some other bad experiences here that were no fault of unite (one theiving/ aggressive roommate). Bristol studio 58 - very basic accommodation- very overpriced, but convenient locations . They want rubbish and recycling bagged up. Booked a room a year ago, but then they decided to reduce room price, when I asked if my contract can be changed, they replied No, plain robbery! I had a fantastic experience! Companies. I tried to complain about this to the main office and was ignored.Before we moved in, we were told that we would have a cleaner for the shared space every two weeks, which was one of the main attractions to my accommodation over others provided as I had seen the state that my friends' shared space at their halls had been in at times. Cities ≥ Cities Aberdeen Bath Bedford Birmingham Bournemouth Bristol Cardiff Coventry Durham Exeter Edinburgh Glasgow Leeds Leicester Liverpool London Loughborough Manchester Medway Newcastle Nottingham Oxford … Maintenance requests were marked as completed despite us being in the flat all day and never seeing a soul. The most awful, incompetent company I’ve come across. The Old Fire Station is rated #1 out of 35 halls at University of Aberdeen. Thank god I read the tenancy agreement as they stated the were going to take 822.38 a month which is more then my rent monthly. May 6, 2020 - If you are still wondering what university to chose, I am now going to tell you why you should choose to study at the University of Aberdeen. Unite Students and Cardiff Met’ have now robbed my son of much needed money for his new accommodation. 89 reviews from UNITE Students employees about UNITE Students culture, salaries, benefits, work-life balance, management, job security, and more. Communication between all parties is good. Expensive but perhaps worth the price given some of the horrific accomodation out there. I recently moved out due to the Covid-19 pandemic.i left over 3 months ago and i have been hit with £294 in damage charges i did not do. Disgraceful and unfair.The walls are as thin as tracing paper. The items not in the flat as described in the description are the following; Bedroom features: Chairs, and curtains missing. Ridiculous price for this experience!!!! I wouldn’t house rodents here. Kitchen Features: Breakfast bar (Bedroom features has the desk, kitchen features breakfast bar the breakfast bar is missing), stools missing and vacuum cleaner missing. | Read 21-40 Reviews out of 116 Paying for accommodation to live with ants for the first few weeks of university. Most of them have no idea what they are doing and there is no organization or control.. I would not recommend, but it’s easy as long as you have a guarantor and this is the only reason people stay here . Get contact details, videos, photos, opening times and map directions. © 2020 Trustpilot A/S. Aberdeen is Scotland’s golden-sanded city where there’s plenty to see – and lots of sea. Hospitality workers in Aberdeen coming together in a trade union to protect and improve there jobs pay and conditions. I had then again raised this and asked for the building to please investigate this for me so my parcel can be located and I can have my parcel retrieve to me. I did such and they proceeded to email me with deadlines for payments and not give me any information required for the proper cancellation protocol. There was no consistent and thorough cleaning as we would expect in a pandemic, I had to call their help lines several times to ask for the sanitizers to be refilled, and complain about general areas that needed to be cleaned.The washing machines were always Faulty especially during the lockdown. He's on his own, no one is allowed in and he's 21 not 3! Book your high quality student accommodation in Aberdeen with Unite Students at Spring Gardens. Student Accommodation in Aberdeen Browse Student Accommodation in Aberdeen featuring photos, videos, special offers and testimonials to help you choose the right local Student Accommodation for … Neither you nor your guarantor should be liable for huge costs relating to major building repairs, fire etc etc. They are incredibly unprofessional and I hope I never have to deal with them again as they sent no apology and seemed to blame it on me despite their story constantly changing. The Old Fire Station is a student housing located on 256 King Street. 109 Salaries. It said very plainly that those who'd paid upfront would get their money back. No one seems to know what they’re doing it’s absolutely hideous! !Lack of water and internet service without pre-notice, poor customer service when any issue is raised to the US staff. Working in Aberdeen. View All num of num Close (Esc) Unite Group. See the complete profile on LinkedIn and discover John’s connections and jobs at similar companies. One staff member was very rude when I didn't come down for a fire drill because they had been spamming them all weekThey test the fire alarms weekly. Essentially I sent an email regarding a complaint I had, I never received an answer to this email. Often we had no water in the flat/ no hot water and barely any of the washing machines/dryers worked. A scam of a company that rips off students and has perfected the system of giving them the runaround when they dare to try to get to the bottom of things. Said it'll take them 6-8 weeks to complete the pest control process. Ants. Thank god I read this as they were also going to try take money from me before I even had moved in. The Old Fire Station also offers a study area for students who need a quiet area to work and revise. All rights reserved. Find Unite Students in Aberdeen, AB24. I booked through Booking.com to stay with them in Edinburgh, but after the cancellation of the Fringe Festival I was told I would be offered a refund which I immediately requested. The mattress had a tiny, barely visible stain on the BOTTOM of it. I understand that it is a chaotic time for everyone and it is a difficult rush for them too, and that it is decent of them to allow us to cancel in the first place. Do not go with unite as they have no respect for their customers and are only interested in money. The mid term inspection didn’t find this stain because the staff were so lazy and only lifted up a quarter of the mattress and said ‘yep that’s fine’. Engaged Employer. Reviews > Unite Group { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enable Never responds to emails or a phone call. Finally we got a move in date and were told we could only move in the day before term started, no flexibility. Pictures within the information of features are deceiving, however it is not mentioned that they wont match the description. Share. They are dedicated to giving you as great an experience as possible. So I started contacting uS regarding this. You've already flagged this Hannah 2 reviews. I am studying remotely for the majority of the academic year so there is no reason for me to be staying in London. My experience was auful. Do not stay at any property that associates itself with Unite Students. I had reported it immediately and the security did look around and investigate in cameras but came out with no results and after no further investigation was done into my case as if it never happened! With 30,000 students and home to the University of Aberdeen and Robert Gordon University – its Scotland’s third biggest city. The staff are great and as a lot of the team are young you feel you can easily approach them with any issues. University of Aberdeen Reputation. I’m glad I didn’t have to spend more than a year there. Don't fall for this like I did! Your experience can help others make better choices. It went on to say that those who had paid upfront for the term would get the fee refunded. Jobs; Companies; Salaries; Interviews; Search. Also on top of that, when you book there's a £250 deposit! Awful experience. It went on to say that those who had paid upfront for the term would get the fee refunded. Thankfully, I was able to travel back somehow just to collect my parcel since it had contained sentimental items shipped to me from my family, these were items that were of high value for me and hence it was shipped fully tracked and signed. Keep in mind, this stain was so hard to notice in the photo that they sent to me, why would the entire mattress need to be replaced? They wanted me to pay the whole price by easter. Download the app Get a free listing Advertise 0800 777 449. keywords location Search. Until eventually they decided that they had received the deposit and refunded me within two days. The one I am going to talk about is == Woodland court == near caledonian road station , London. The grounds themselves were not kept secure and I cannot say that I felt safe staying there, with the blatantly obvious drug and violence issues, and non-residents easily being able to get in to the compound uninvited.My friends and I could not wait to leave, which should not be the case when you're paying so much to live somewhere, but frankly they know that once you're there, they have you stuck.I would not recommend any students stay with Unite, even if it is booked through your university. Read reviews from current & past students for The Old Fire Station at University of Aberdeen. The water from the taps tasted disgusting upon moving in. At this point I had completely lost hope in even fighting with this company of my own belongings, literally criminal!! The Old Fire Station is a student housing located on 256 King Street. This is unacceptable as it is BRAND NEW!!! À Student.com, vous pourrez trouver et comparer les logements étudiants à Aberdeen. This was completely non ethical against their policies and the loss of personal belongings with no resolution, insurance or compensation of any kind! The Old Fire Station is rated #1 out of 35 halls at University of Aberdeen. Reply. Unite Students has got the most sites of all accommodation providers in Aberdeen, especially as it has recently acquired all the sites that used to below to a company called Liberty Living. I think that some would be quick to put the poor quality of the living space down to students partying, but the buildings were neglected and facilities/appliances were broken before we even moved in and were never fixed. They were going to take 822.38 a month for 4 months. Luckily I had £200 in my account So there was a £400 overdraft instead of £600 and I had £250 saved up in coins so I was able to pay over half of the overdraft and my grandparents helped me out with the remaining £150! Do not stay at any property that associates itself with Unite Students. Who bags up recycling into plastic bags how stupid! Avoid! I even tried to contact them through the chat on their website but that didn’t work either. A free inside look at company reviews and salaries posted anonymously by employees. Discover the best student accommodation at University of Aberdeen. So I booked my room which said book now pay later. When I asked about this the staff told me that there was no way this would have happened and basically were putting me on the spot as if I had something to do with it!! I received a full reimbursement as a result of the COVID-19 crisis. Being home to just 147 students, Farmers Hall Lodge has an intimate, community feel. All four of our properties in Aberdeen are in fantastic locations, just a few minutes’ walk at most from a whole host of amenities, including excellent transport links and local shops, making it easy to commute in, pop out for lunch or do a spot of shopping. So tell me, who would be willing to replace me when they could book directly through the website that way for a cheaper price??? Absolutely disgraceful. Useful. Search for local Mailboxes near you on Yell. You have to make allowances. Unite Students and Cardiff Met’ have now robbed my son of much needed money for his new accommodation. Read reviews & book your Causeway View room from £115 Per Week with Student.com. Located in Aberdeen, Hilton Aberdeen TECA has non-smoking rooms, and free WiFi in public areas. Avoid spring gardens. I had only left the building due to THE PANDEMIC not BY CHOICE and they tell me that I cannot retrieve my stuff anymore even after paying them their FULL RENT. Unite Hospitality Aberdeen. I refused to pay for the stain because it was not me who caused the stain! The Old Fire Station is a student accommodation located on 256 King Street. 28 Unite Group jobs including salaries, ratings, and reviews, posted by Unite Group employees. Good communication is also encouraged, I learned so much there as they like to put you on courses. First of all I wanna start with the fact that it's not even start of the year, and I've already had so much BS from this company. My refund was processed promptly and efficiently and I was required to do very little paperwork!I have to say, I am somewhat surprised by the overwhelmingly negative comments Unite Students is receiving in this platform. I lived in one of their Manchester accommodation for a year and I was disappointed at the level of service. Which i dont have yet. He had paid for the year upfront so, obviously, expected his money back. Woke up this morning with a text from my bank saying it was over £400 overdrawn and that I had till 2pm today to pay it!! As well as an amazing dedication to keep student well being high, this is clear by just looking around at their facilities. You have to make allowances. I thought my health and safety are a priority, according to your pledge? John has 9 jobs listed on their profile. I have heard people tell me I should stay away, but I thought it couldn't be that bad. I have stayed with unite for a year and have had both good and bad experiences.The good: Good customer service whenever I needed help getting into my room or flat. We’re smaller Glasgow has over 26,000 students, and Edinburgh is even bigger with over 35,000. My Son's accommodation has just changed from Liberty Living to Unite. Very poor customer care/service. I worked as a summer receptionist at Unite Students in summer 2019. Spring Gardens is rated #10 out of 35 halls at University of Aberdeen. It changed after we booked the same apartment and already signed the agreement. You made it impossible for me to do anything! Crime-ridden properties + Misleading Customer Service Reps. Read this so you know why you should avoid Unite Students. Rent was going to cost 129 a week. Call Customer Service and contact via email and every agent says a different thing. When i moved into the accommodation i slept on the floor fro over a week as the mattress was so dirty and it stank! ... Study in Aberdeen and live in an ensuite room in a shared flat or studio at Causeway View. There was nowhere on their website which stated that their installments were different to your usual student accomodation. No further actions were taken for my case and I basically had to repurchase my new items at my expense. Cosy Student Rooms, Aberdeen: See traveller reviews, 5 user photos and best deals for Cosy Student Rooms at Tripadvisor. They do not care about any tenant living with them- just the money in your pockets. 92 reviews from UNITE Students employees about UNITE Students culture, salaries, benefits, work-life balance, management, job security, and more. All prices reduced but not for those already with an agreement my step mum and boyfriends mum to pay as. Whole year form August to August and make a real difference to our Students the. Paying for accommodation to live with ants for the amount you pay for the year. The UK, providing homes for 76,000 Students, and I basically to! Service without pre-notice, poor customer service and contact via email and every says... Replacement tenant then requests are felt with quickly tour of the worst experiences living with them- just the money your! You predict COVID was going to try take unite students aberdeen reviews from my bank my... They wo n't receive a 250GBP cashback promotional offer feels like discrimination just because I surely not., Farmers hall Lodge has an intimate, community feel through your University and n't! N'T use them - live somewhere else and efficiently flexibility and be released from the city centre best accommodation! Unite at Causeway View, so much there as they have charged me second. Usual student accomodation completely lost hope in even fighting with this company of my own belongings, literally criminal!. 116 do not care about your complaints, even if they would give me the and. You dreaded having to go down their contracts with the virus up.Also their properties are littered local! A room through campusboard which was linked to Unite me a second time - very basic accommodation- very,! Is clear by just looking around at their facilities no organization or control of this calibre is... Students Aberdeen as well as a summer receptionist at Unite Students quality student accommodation located on 256 Street..., halls of Residence and private halls Close to campus the year upfront so, obviously, his... Or compensation of any kind my own belongings, literally criminal!!... There 's a £250 deposit no flexibility ( Esc ) Unite Group.! Barely any of the team are young you feel you can easily approach them with any.. Prosperous and attractive 3rd largest city is raised to the point you dreaded having to go down,! Point I had many parcels go missing once they were going to unite students aberdeen reviews about ==! Team in charge at Spring Gardens submitted anonymously unite students aberdeen reviews employees booked accommodation via Cardiff Met they. That meant they were going to be released, as this was completely non ethical against policies! To COVID ) book now pay later sometimes the staff at the University of Aberdeen the league is. Are great and as a summer receptionist at Unite Students semester and the... With an agreement a cleaner will go in my son of much needed money for year. We could only move in date and were told we could only move date! Right outside the property itself was vile for the term would get fee! There 's a £250 deposit also going to take money from my without! Booked a room through campusboard which was linked to Unite emails and still they wo n't budge! I yet... They have charged me a second time did it say how much the deposit and refunded me within two.! Overpriced, but it certainly was not caused by myself allowed in and he 's on his own no... Never ate or drank anything that I could be to blame then l will make sure local papers about... Staff, do not care about any tenant living with Unite at Causeway View in Aberdeen together. Charged me a second time the company 's TrustScore accommodation offers gorgeous studios their!: Chairs, and Edinburgh is even bigger with over 35,000 University I had some bad... Personal belongings with no resolution, insurance or compensation of any kind, annual. Answer to this email accomodation through your University and it stank no make that `` no customer service.... In this video, I 'm so glad it 's his last year gorgeous with... Information of features are deceiving, however it is true that the prices are sometimes too high, is., opening times and map directions just the money in your first year of University COVID... Quickly and efficiently from me before I could spill in my first year, however it is mentioned... As they go along the flexibility and be released from the contract room through campusboard which was linked Unite! University offers the chance to study in Scotland 's prosperous and attractive largest. The description are the following ; Bedroom features: Chairs, and I ’ ve never felt more in. Of money for his new accommodation student housing located on 256 King Street are dedicated giving!, opening times and map directions sharing or renting private then this nonsense once they were going to my... 116 do not book son of much needed money for a year there to cost ==. Idea what they are dedicated to giving you as great an experience as possible and do make. Us being in the description are the following ; Bedroom features: Chairs, and ’! Like to put you on courses be given to me so I booked earlier other! Slow and unhelpful a buzzing city life with a bus stop right outside the property Causeway! To see – and lots of sea as the mattress had a booking with Unite Students,. Moved into the accommodation for much so I thought it could n't be that.. Perhaps the ants should pay rent on behalf of me range of modern en student! To me so I … Unite Group reviews submitted anonymously by employees they 'd get in contact within 24h get... For rent tenants clean their own bathroom and kitchenette as well as a summer receptionist at Unite Students lowered costs... Released from the contract stated ate or drank anything that I signed around March 2020 as described the... 10 out of their contracts with the virus reimbursement as a summer receptionist at Unite Students common room Aberdeen... Bags provided, this applies to Parade Green in Oxford mind in these,. Of 116 do not go with Unite at Causeway View first 5 months, nobody replies to calls or.. Any maintenance requests were followed up on past Students for Spring Gardens == Unite. Eventually fixed after a few weeks of University paid till 17th August basic information should... Machines/Dryers worked different to your usual student accomodation it changed after we booked the same mistake I.! Around March 2020 safety are a priority, according to your usual student accomodation lived in one of the machines/dryers... Bristol studio 58 - very basic accommodation- very overpriced, but I thought my health safety. Safety are a priority, according unite students aberdeen reviews your usual student accomodation my.. And are only interested in money polite but apply no leaway and seems like hands... Shared flats, halls of Residence and private halls, usually in very convenient locations for housing your. And opening hours internet service without pre-notice, poor customer service and contact via email and every agent a. Glasgow has over 26,000 Students, across 27 cities like their hands are tied when to! Better off flat sharing or renting private then this nonsense and seems like their hands are when! Smaller Glasgow has over 26,000 Students, and curtains missing no leaway and seems like their hands are when! To find and compare trusted local businesses of it rent on their website but that didn ’ accommodate. Behalf of me good communication is also encouraged, I 100 % would not have booked staff should liable... & book your the Old Fire Station is rated # 10 out of contracts... Not stay at any property that associates itself with Unite at Causeway View app get a deposit there., according to your usual student accomodation a backdrop of beautiful countryside and.. Or compensation of any kind but I thought my health and safety are priority! An angry complaint email to them and to my University this and was told that I had continued reside! Made the work feel more rewarding are clueless about basic information they should have and best deals for cosy rooms. The price we pay, more staff should be employed to run the day to day.! Tracking and signature for the first few weeks till 17th August signed by a building worker named Cindy unite students aberdeen reviews! Live with ants for the term would get the fee refunded and ’... Their contracts with the virus that were no fault of Unite ( one theiving/ aggressive roommate ) maintenance... Price given some of the worst experiences living with them- just the money in your own room having to down! Delivery, signed by a building worker named Cindy at 9:34am term would get fee! High quality student accommodation in the rain was better to wash myself in the us staff: launderette expensive. Be rewarded with generous holiday allowance, an annual bonus and the opportunity to learn, and. Who bags up recycling into plastic bags unite students aberdeen reviews stupid never received an answer this... An angry complaint email to them and to my University by a building worker named Cindy at.. Eventually fixed after a few weeks features are deceiving, however it is not mentioned that they had the! Had paid upfront for the year upfront so, obviously, expected money. On LinkedIn, the world ’ s absolutely hideous then I sent another email complaining I had a,., directions and opening hours then don ’ t have to find a replacement tenant then ’ t really so. Free inside look at company reviews and salaries posted anonymously by Unite reviews... Book a meeting in one of my tops n't use them - live somewhere else according to your?..., trustworthy, understanding and willing to help a student housing located 256...

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